Brilliance of Brazil

Privacy Policy

Understanding how we collect, utilize, and protect your personal information in compliance with the UK GDPR.

1. General Overview

This Privacy Policy describes how Brilliance of Brazil (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site. We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect:

  • Device Information: browser version, IP address, time zone, cookie information, and search terms.
  • Order Information: name, billing address, shipping address, payment information (including credit/debit card numbers via secure payment processors), email address, and phone number.
  • Customer Support Information: any details provided when interacting with customer support.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data under the following legal bases:

  • Performance of a Contract: To process your order, manage payments, and fulfill deliveries.
  • Consent: Where you have explicitly signed up to receive marketing updates or newsletters.
  • Legitimate Interests: To optimize our Site design, prevent fraudulent transactions, and monitor site usage.
  • Compliance with Legal Obligations: To comply with financial reporting or statutory regulations in the UK.

4. Third-Party Service Providers

We share your personal information with trusted third parties to help us use your personal information as described above. For example:

  • Payment processors (like Stripe) to securely charge your credit/debit cards.
  • Delivery and logistics partners (such as Royal Mail, DPD, DHL) to dispatch and ship your purchases.
  • Analytical tools (like Google Analytics) to help us understand how customers use the Site.

5. Your Data Rights

If you are a resident of the United Kingdom or European Economic Area, you have the following rights under data protection law:

  • The right to be informed about how your data is used.
  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate personal information.
  • The right to request that we erase, restrict, or stop processing your data.
  • The right to data portability (receiving your data in a structured, electronic format).

To exercise any of these rights, please contact us directly at support@brillianceofbrazil.com.

6. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your cart items, and understand site usage. You can manage or disable cookies through your browser settings; however, disabling them may impact some website functionality.

7. Contact & Complaints

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@brillianceofbrazil.com or by mail using the details provided below:

  • Data Controller: Brilliance of Brazil
  • Address: 128 City Road, London, EC1V 2NX, United Kingdom
  • Phone: +44 7000 000000

If you are not satisfied with our response to a complaint, you have the right to lodge your complaint with the UK Information Commissioner's Office (ICO).